## Our Promise
Every SA SILVERAGE piece comes with a **1-year quality guarantee** against manufacturing defects.
## What's Covered
✅ Broken clasps or chains due to faulty craftsmanship
✅ Loose stones from original setting
✅ Tarnishing beyond normal wear (within 30 days)
✅ Missing items from original shipment
## What's Not Covered
❌ Damage from improper care or accidents
❌ Normal wear and tear (scratches, slight bending)
❌ Tarnish from exposure to chemicals (perfume, chlorine, etc.)
❌ Lost or stolen items
## How to Claim
Email **support@sasilverage.com** with:
- Order number
- Photos of the issue
- Brief description of the problem
We'll repair, replace, or refund at our discretion within 14 business days.
## Jewelry Care Tips
- Store in a dry, airtight bag when not wearing
- Remove before swimming, showering, or exercising
- Avoid contact with perfume, lotion, and household cleaners
- Polish gently with a soft cloth to maintain shine
## Lifetime Repair Service
Even after warranty expires, we offer repairs at cost + shipping. Contact us for a quote.
